Thanksgiving has evolved through the years for the Watson household.
Looking back, celebrating this special holiday with our parents was some of the best memories of my life. But when they passed on, things changed for us. We now make Thanksgiving Dinner (lunch) for family and an eclectic collection of friends that have no other place to go on Thanksgiving.
Everyone I know loves this holiday and the recent trend of making Thanksgiving just another shopping day is disturbing. We decided never to shop on Thanksgiving or the day after. I do not care that I can get a great deal on a flat-screen television. Everyone deserves time with family on Thanksgiving.
The Saturday after Thanksgiving, we went to Walmart for a few items. The woman who checked us out looked frazzled. The place had been a madhouse over the holidays, and she had her quota of rude customer and people who treated her poorly. We had been through her line several times, and she is usually upbeat and smiling. On this visit, she looked raw and tired.
On the way home, Jilda was somber. She was in retail for over 20 years, working every Black Friday and Christmas Eve. It was rare that customers were rude to her back then, but it happened. I am not sure why some people think that spending a few dollars at a place of business gives them the right to treat those who work there like chattel.
I witnessed this behavior in October standing in line at a local department store. We were behind a man who was buying a shirt, and while we only heard bits and pieces of the conversation, the look on the young sales clerk’s face was telling. When the man finished, he stormed off. I am guessing he was looking for someone else to abuse. When we step up to the counter, the young girl, who was new on the job, had tears in her eyes.
We spoke to her kindly, and within a few moments, she looked as if a weight lifted from her brow. I made a few observations about the abuser and probable causes for his behavior. By the time we left, she was smiling.
Fast forward to this past Wednesday. I scheduled a meeting for 10 a.m. and ordered a deli tray from Walmart. I placed the order a few days before, and without thinking it through, I told them I would pick it up at 9 a.m. When I arrived at the store an hour early, I hoped it would be ready. It was not. A young woman who had never prepared a deli tray before was working on it. I looked at my watch and realized that if I did not get the tray soon, I would be late for my meeting.
The alpha male voice which originates in a dark part of my brain kept firing off suggestions for snippy things to say. “Snort! Tap your foot! Look annoyed! Ask her if she plans to finish that tray today!” Then the wiser voice, asked a simple question, “Who’s at fault here? Did you tell them you’d pick it up at 9 a.m.?” I took a deep breath and smiled at myself. I watched the young woman put the tray together with care. Finishing the job, she smiled as she sat the tray on the counter. “It looks nice, don’t it?” I told her it did and that I was going to recommend that her boss double her salary. She beamed, and I did too.
Maybe we should celebrate Thanksgiving daily.
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Rick Watson is a columnist and author. His latest book Life Goes On is available on Amazon.com. You can contact him via email at rick@homefolkmedia.com.